Sales dialer

A power dialer that handles everything except the conversation

Load a queue, press start and let SaaSVisionary place the calls from your browser. Reps spend their time talking to people who answer, pick an outcome when the call ends and move on while the follow-up text, task or pipeline update happens in the background.

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In short

Power Dialer in SaaSVisionary: Call queues, predictive dialing and outcomes that trigger follow-up. It is part of one platform that combines CRM, business phone, AI receptionist, messaging, automation and payments for small businesses and agencies. The power dialer, predictive dialing and call transcription are included from the Team plan, which also adds more seats and numbers. Every plan includes unlimited contacts and a 14-day free trial.

See plans and pricing · Watch the product tour · Twilio setup guide

2Dialing modes: power and predictive

13Objection types for scripts and coaching

3Line types detected: mobile, landline, VoIP

0Extra per-seat dialer licenses

Why it matters

Reps get paid to talk, not to dial

Finding a record, typing the number, waiting through rings and logging the result can eat half a rep's day. Then the call ends, the next one starts and the promised follow-up email slips. A dialer inside your CRM cuts the manual steps and makes the outcome itself trigger the next action.

What you get with Power Dialer

Named call queues

Keep as many queues as you like, such as New Leads, Renewals Due or Callbacks. Fill them from bulk selections, workflows, call outcomes or the API.

Power dialing from the browser

Hit start and the queue dials one contact after another. Log an outcome and a note, and the next call begins. Pause or resume whenever you need.

Predictive mode for teams

Dial several numbers per available rep, screen out answering machines and connect only live answers. Adjust lines per agent and abandon-rate targets mid-shift.

Outcomes that do the follow-up

Create your own dispositions and attach actions. "Asked for pricing" can send an email, move the deal and schedule a callback task automatically.

Scripts with live objection tips

Keep talk tracks beside the dialer. Turn on assist and the rep sees one short on-screen suggestion when an objection comes up. It never speaks to the caller.

Recording and transcription

Enable recording per number with a consent announcement where needed. Transcripts attach to the call log, and audio moves into your own storage.

Line-type lookup

Every number is labeled mobile, landline or VoIP, so reps know whether a text will reach it. Lookups are cached so each number is only checked once.

A softphone in every page

Take and make calls without leaving the CRM. Mute, use the keypad, add a third party or warm transfer while the caller waits on hold.

How it works

Up and running in 4 steps

01
Build a queue
Turn any list or smart segment into a queue. It updates as contacts qualify in or out, so reps always work the right people.
02
Set your outcomes
Define dispositions such as Interested, Not Now and Wrong Number, and attach the texts, tags, tasks or sequences each should trigger.
03
Start dialing
Reps open the queue and press start. Solo reps use power mode; larger floors can switch to predictive pacing.
04
Review and coach
Listen back to recorded calls, read the transcripts and refine your scripts based on the objections your team actually hears.

Power or predictive: which one fits

Power dialing calls one number at a time for one rep and suits most small teams. Predictive dialing places several calls per available rep and connects only live answers, which pays off once three or more reps are calling at the same time.

Both modes write outcomes back to the same queue
Two reps can share a queue without calling the same person twice
A predictive session with no seated rep places no calls

No call slips through the cracks

Calls made from a desk phone, the mobile app or a sales bridge don't always end in the browser. SaaSVisionary collects any call without an outcome into a review queue, so a rep at Cedar Ridge Solar can log it later and still fire the same follow-up actions.

Workspace-wide count of calls awaiting an outcome
Set an outcome on any past call, even older ones
Missed inbound calls go to voicemail and land on the contact timeline

Plans & availability

The power dialer, predictive dialing and call transcription are included from the Team plan, which also adds more seats and numbers. Calling itself starts on Pro. Calls run on your own Twilio account and AI features on your own model keys, billed by those providers.

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FAQ

Power Dialer: frequently asked questions

What is a power dialer?

A power dialer automatically calls the next contact in a list as soon as a rep finishes the previous call. It removes manual dialing and waiting between calls. In SaaSVisionary the dialer runs in your browser, works from call queues and logs every outcome to the contact record.

What's the difference between a power dialer and a predictive dialer?

A power dialer calls one number at a time per rep. A predictive dialer calls several numbers per available rep, filters out answering machines and connects only people who answer. Power dialing suits most small teams, while predictive dialing makes sense once several reps are calling at the same time.

Is the dialer billed per seat?

There's no separate per-seat dialer license. SaaSVisionary uses a workspace plan with seat limits that grow with each tier, and the dialer is included from the Team plan. Call minutes and phone numbers are billed by your own Twilio account at its rates.

Can outcomes trigger automatic follow-up?

Yes. You define your own call outcomes and attach any platform action to each one, including texts, emails, ringless voicemail, tags, pipeline moves, tasks and AI calls. When a rep picks an outcome, those actions run in the background while the dialer moves to the next contact.

Can I record and transcribe sales calls?

Yes. Recording is turned on per phone number, with an optional announcement for consent. Transcripts attach to each call log automatically. The recording itself can be removed while the written transcript stays on file, and recordings feed call intelligence if you use it on the Unlimited plan.

Does the dialer detect mobile numbers?

Yes. Line-type lookup labels each number as mobile, landline or VoIP, both for new numbers and in a one-time scan of your existing contacts. Knowing the line type helps you avoid texting landlines and plan the right channel for each lead.

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